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Are you a supplier looking to build relationships with major retailers?

Let a Credibility Concierge help!

Your D&B® SER Rating can impact your success – and we can help!

Many supplier programs use D&B® credit scores like the Supplier Evaluation Risk (SER) Rating to help decide whether or not to accept a supplier. We understand how complex and time-consuming it can be to understand, monitor, and maintain your scores and ratings within your business credit report. That’s where we come in. Your dedicated Credibility Concierge will partner with you as your company builds those relationships and grows.

Let a Credibility Concierge help you build and maintain your SER Rating while you focus on building your business. Call 855-535-5590 for a complimentary business credit consultation.*

Boost your SER Rating, boost your supplier potential.

Dun & Bradstreet uses data from the world’s most trusted source to help companies enhance their credit profile and maximize growth opportunities with major retailers. However, your company’s SER Rating may make or break your company’s ability to be considered for a supplier program. An expert Concierge researches the information on your report, helps verify it is reflecting your company properly, and makes sure updates are made. Since thousands of factors go into your SER Rating, your Concierge will look at your company to help ensure the accuracy of your report and enhance your business potential.

The way your SER Rating is interpreted will vary by company, but generally, the lower the rating, the better the chance that retailers will consider your supplier submission form.

Our Credibility Concierges have helped suppliers grow their partnerships with mass retailers. Here are just a few examples of how we’ve worked with suppliers to help them achieve
their goals:

“We are a supplier of home goods and we realized that we were in jeopardy of losing a large contract. We started using the Dun & Bradstreet Concierge product and the service helped us to secure our contract! Our Credit Advisor was wonderful and readily available. She explained all the processes clearly and precisely. We recommend this product to all businesses in danger of losing a contract with a large retailer.
Polder Housewares Katy Martin, Controller
“We are a fresh fruit and vegetable processor whose products are sold at grocery stores and large retailers across the country. Due to restructuring of our company, our credit was compromised – affecting both our current contracts with a specific large retailer as well as pending bids we were working on. Our Concierge Manager, Sonia, was critical in helping us get our scores to a qualified level. She kept in constant touch with us, walking us through the process. Ultimately we accomplished what we needed to accomplish in a short time. I would recommend the Concierge service to any business that was in our place as we could not have done this by ourselves.”
Country Fresh LLC Ed Johnson, Controller

What else you will get:

Receive help with many of the tasks critical to building strong business credit and credibility. Your Concierge may help you:

Showcase your good payment history

Your dedicated Credibility Concierge will manually submit trade references (payment history) on your behalf for D&B’s acceptance and approval to help build and impact your business credit file.* Adding good payment history may help improve your SER Rating, which may make a difference when submitting a supplier submission form.

Monitor and build your business credit scores

Your Credibility Concierge will immediately alert you of any changes in your file. When you're on top of your business credit scores, you can take action to address any problems or anticipate potential partners' reactions.

Help avoid conflicts before they arise

Your Credibility Concierge will proactively work with D&B to help resolve any inaccurate or incorrect payments or public filings in your company’s credit profile. Your Concierge will also fast track trade disputes to help you get your business credit file into the best shape possible, so your company can put its best foot forward when applying to supplier programs.

Mitigate potential business risks

Your Credibility Concierge will provide you with 10 Business Information Reports on companies of your choice and assist you in determining their creditworthiness. Plus, your Concierge can help enhance and control your online identity and business reputation.

Learn how to help your business grow

Your Credibility Concierge will provide one-on-one consultations** on ways to help grow your business. From best practices for business funding to how to establish a credit policy, your Concierge can help. Plus, your Credibility Concierge service includes a customized platinum profile in our online business directory to promote and attract new customers.

And much more!

Let a Credibility Concierge help you build and maintain your SER Rating while you focus on building your business. Call 855-535-5590 for a complimentary business credit consultation.*

*Updates to your file, adding trade references and disputing trade suits, liens, and judgments are all subject to D&B verification and acceptance. Please see for eligibility, process and other information regarding Trade References.

**The information and advice provided by Dun & Bradstreet and its Credit Advisors during business Credibility Concierge counseling sessions is provided “as-is.” Dun & Bradstreet makes no representations or warranties, express or implied, with respect to such information and the results of the use of such information, including but not limited to implied warranty of merchantability and fitness for a particular purpose. Neither Dun & Bradstreet or any of its parents, subsidiaries, affiliates, or their respective partners, officers, directors, employees, or agents shall be held liable for any damages, whether direct, indirect, incidental, special, or consequential, including but not limited to lost revenues or lost profits, arising from or in connection with a business’s use or reliance on the information or advice given during any counseling session.